In the realm of industrial plants, where the reliability of Operations Technology (OT) is paramount, BlueMarvel.OTSupport emerges as a game-changer. Industrial devices and systems used in manufacturing have grown functionality and intelligence, producing onboard diagnostic information and metadata that is underutilized. Some examples are modern instrumentation, valves, automation systems, and electrical equipment like drives and smart power meters. Typically, the diagnostic information remains stranded in these assets and is used by site technicians for local support, but this data never leaves the device typically.